Common questions

Where do you ship to?

We ship worldwide. Free shipping on all orders, with tracking included on every order.

How long does delivery take?

Standard delivery takes 5–12 business days depending on your location. Once your order is dispatched, you'll receive a tracking number by email.

What is your return policy?

We offer a 30-day return policy. If you're not satisfied for any reason, contact us and we'll arrange a return. Products must be in original condition.

Are your products safe to use?

Yes. All our products are based on established therapeutic technologies used by professionals worldwide. Each product includes detailed instructions and safety guidelines. If you have a medical condition, please consult your doctor before use.

Can I use these products every day?

Yes — all our products are designed for regular home use. Most customers see best results with consistent daily or near-daily use.

How do I contact support?

Reach us via the contact form. We aim to respond to all enquiries within 24 hours.